Terms of Service

Last Updated: May 2026

Welcome to e7jez (“e7jez”, “we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, store, and protect information when businesses and customers use the e7jez appointment booking platform.

By using e7jez, you agree to this Privacy Policy.

1. About e7jez

e7jez is an appointment booking and business management platform based in Jordan that enables businesses to manage bookings and allows customers to schedule appointments online.

Contact:
support@e7jez.com


2. Information We Collect

Information provided by businesses

When businesses register or use e7jez, we may collect:

  • Business name

  • Account information

  • Email address

  • Phone number

  • Booking settings

  • Staff and service information

  • Business profile information

Information provided by customers

When customers make a booking, we may collect:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Notes submitted during booking

Customer accounts may become available in future versions of e7jez.

Technical information

We may automatically collect:

  • Device type

  • Browser information

  • IP address

  • Usage logs

  • Session data

  • Cookies and analytics information


3. How We Use Information

We use collected information to:

  • Provide and operate e7jez services

  • Process bookings

  • Send confirmations and notifications

  • Improve platform performance

  • Provide customer support

  • Prevent fraud and abuse

  • Maintain platform security

  • Comply with legal obligations


4. Payments

If online payments are enabled, payments may be processed through third-party payment providers.

e7jez does not intentionally store complete payment card numbers, CVV codes, or full payment credentials.

Payment providers may collect and process payment information according to their own privacy policies.


5. Communications

We may send:

  • Booking confirmations

  • Appointment reminders

  • Service notifications

  • Security notices

  • Account communications

Marketing communications may include an unsubscribe option.


6. Data Sharing

We do not sell personal information.

Information may be shared only with:

  • Businesses receiving customer bookings

  • Payment providers

  • Hosting and infrastructure providers

  • Analytics providers

  • Service partners required to operate e7jez

  • Government authorities when legally required


7. Data Storage and Security

We implement reasonable administrative and technical safeguards to protect information.

No online service can guarantee absolute security.

Users are responsible for protecting account credentials.


8. Data Retention

We retain information only as long as necessary to:

  • Deliver services

  • Maintain records

  • Resolve disputes

  • Meet legal obligations

Data may be deleted or anonymized after no longer being required.


9. User Rights

Users may request to:

  • Access their information

  • Correct inaccurate information

  • Delete information where permitted

  • Request export of account data

Requests can be sent to:

support@e7jez.com


10. Cookies

e7jez may use cookies and similar technologies for:

  • Authentication

  • Performance

  • Analytics

  • Security

See our Cookie Policy for details.


11. International Processing

Information may be processed in countries outside Jordan depending on hosting and service providers.

We take reasonable measures to protect transferred information.


12. Children

e7jez is not intended for children under 13.


13. Changes

We may update this Privacy Policy from time to time.

Continued use of e7jez after updates means acceptance of the revised policy.


14. Contact

Questions about this Privacy Policy:

support@e7jez.com
Jordan